Terms of service

Last updated October 26, 2026

Who you're dealing with

pitx is run by Josh Solis, doing business as pitx, in Dallas–Fort Worth, Texas. These terms are between you and Josh Solis. By using pitx.ai or hiring pitx, you agree to them.

The free check

• It reads only what your website and Google listing show any visitor. We don't log in, test for weaknesses or try to get in.
• It's a quick look from the outside, not a full security audit. A clean result means we found nothing we can see from outside, not that your site is safe. Estimates of time saved are rough.
• Only check a business you own or work for, or one you have a good reason to look at. Don't use it to bother anyone.
• We limit how many checks one visitor can run, and we may stop the check at any time.

Preview pages

A preview is a concept we made from public information. It's not the business's official website and it's not an offer to sell anything in it. Business names, photos and reviews in it belong to their owners. Any owner can take a preview down with its “Remove this preview” link, or by emailing [email protected].

Paid work

• Every paid job starts with a written proposal or quote. It lists what's included, the price and the timeline, and it wins if it says something different from this page.
• Setup is due at kickoff. The monthly starts at go-live and is month to month: cancel any time with 30 days' notice. You own your domain, site and accounts.
• Monthly plans and Security care renew each month until you cancel. Cancel with 30 days' notice by email.
• Work outside the proposal is quoted first and only done once you agree.
• Third-party costs (like texting, phone numbers and AI usage) are included up to the limit in your plan; beyond it they're billed at cost plus a small handling fee, as your proposal says.

Security fixes

• We back up your site before we change anything, and tell you what we found and what we changed.
• Need it fast? $500 more and we finish within 48 hours.
• Every fix comes with Security care at $299 a month for the first 3 months, so it stays fixed. Month to month after that.
• Move to a new site with us within 90 days and 50% of what you paid for the fix counts toward Get Found's setup.
• We fix the problems we found and agreed to fix. We can't promise a site will never be attacked again, and for a hacked site we can request Google's review but can't control when Google removes a warning.
• You confirm you own the site, or have the owner's permission, and give us the access we need.

AI answering, texting and calls

• AI we set up is tested on your own past work before it goes live, and a person on your team stays in charge of anything that matters. AI can still make mistakes, so check anything important it sends or books.
• Texting from your business number starts once the phone carriers approve your registration, which usually takes 1–3 weeks.
• Calls to pitx numbers may be recorded and transcribed, with a notice at the start of the call. See the privacy policy.

What's yours

Your domain, your content, your photos, your customer data and the accounts we set up for you are yours. When you leave, we hand over the site files and your data and help move them. Our own tools, templates and code that we use for every client stay ours, but you can keep using what we built for you.

Your part

• Give us accurate information and the access we need, and tell us about changes (prices, hours, services).
• Make sure what you ask us to publish is yours to publish and is true.
• Pay invoices when they're due. If a payment fails and isn't sorted out, we may pause the monthly services until it is.

Limits

If something we built doesn't work the way the proposal says, tell us and we'll fix it. Beyond that, pitx.ai and the free check are provided as they are, and to the extent the law allows, our total responsibility for any claim is limited to what you paid us in the 3 months before it. We aren't responsible for lost profits or for problems caused by your host, other vendors, or changes made without us.

Ending things

You can cancel any plan with 30 days' notice. We can stop working with you with the same notice, or right away if the work would be illegal or harmful. Either way, we hand over what's yours.

The legal bits

Texas law governs these terms, and any dispute goes to the courts of Tarrant County or Dallas County, Texas. If part of these terms can't be enforced, the rest still applies. We may update these terms; the date at the top shows when, and changes don't apply to work already agreed in a proposal.